WHSmith is a reputable brand known for its extensive range of products and services. With a long-established presence in the market, WHSmith has established itself as a reliable destination for customers seeking books, magazines, stationary, as well as confectionery, toys, and technology products. The brand prides itself on offering a wide selection of high-quality items, ensuring that customers can find exactly what they are looking for. WHSmith's commitment to customer satisfaction is evident in the friendly and knowledgeable staff who are always ready to assist customers with their inquiries and provide excellent service. Whether in-store or online, WHSmith aims to create a seamless shopping experience for its customers, offering convenience and a diverse range of products to cater to different needs and preferences. With its strong brand reputation and dedication to delivering exceptional products, WHSmith continues to be a trusted name in the industry.
Amenities and More
- Payments
- Credit cards
- NFC mobile payments
- Cash only
- Service options
- In-store pick-up
Reviews
Very poor customer service. The staff behind the till seemed totally unprofessional, and more interested in socialising amongst themselves than dealing with customers. I felt very disappointed by the poor level of service I received today.
So excited to introduce our daughter to the magic of toys r us only to get up to the second floor in the lift to the see we can't actually access toyrus as there's only steps. Looking at it from above however the interactive section was empty and it just looks like a load of boxes on shelves so not appealing to little ones. Staff in toys r us t-shirts waking around the store looked utterly miserable aswell. One star for the usual book selection in the main smiths store but that wasn't the reason for your visit and we all left very disappointed.
Absolutely wonderful shop with a great selection of stationery, notepads and books, everything you could ever want when it comes to reading and writing. The staff are always so kind and helpful and the shop has a friendly, welcoming atmosphere.
It’s a good store mostly, as stock goes. Great selection of magazines, arts and crafts materials and books.
The issue is staff. Every time I’ve gone in there it seems like the staff aren’t clued up as they should be. I had asked for a lucky dip for the lotto once and the poor cashier seemed to be in slow motion doing it.
Then on a different occasion, I was at the self serve, I had needed to void an item off, the two staff members were talking by the Parker pen section!
I just saw a staff member swat a fly with a packet of pens and hang them back up.? Other than that I like the store but it's becoming rather outdated.
Amazing book selections
this place is huge, price is reasonable
Staff are amazing I appreciate how nice they were when they helped me find something that was right infront of me. Anyway Amazing tangot drink. Can’t finds its anywheres elses. But sadly it’s out of stocky and I deeply saddened by it. Please restocky it.
Bought some stationary which was absolutely fine I along with this also bought a 12 rated film, I am aged 16 and a half. The worker there denied the purchase as I did not have my passport on me. I understand that you can't be too careful and the worker was only doing his job but I was shocked and embarrassed that I was denied a purchase as I could have looked under 12.
Surprised as compared to some WH Smiths shops this was well laid out and with a very good book section. Would definitely use again.
Location
Hours
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Monday
08:30 AM - 06:30 PM
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Tuesday
08:30 AM - 06:30 PM
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Wednesday
08:30 AM - 06:30 PM
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Thursday
08:30 AM - 06:30 PM
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Friday
08:30 AM - 06:30 PM
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Saturday
08:30 AM - 06:30 PM
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Sunday
11:00 AM - 05:00 PM
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